FAQs
Some common questions are answered below. But if you can't find what you're looking for, just reach out with the message box below. We aim to respond to all enquiries within 12 business hours.
How easy is it to start indoor growing?
We pride ourselves on making it very easy to get started. You can see our Getting Started page to find out the bare minimum you need to know before buying.
Our Pro and Saver kits contain everything you need to get set up quickly and without getting complicated.
Will I need to wire any plugs myself?
No, the lights and fans we supply are already fitted to a UK plug by the manufacturer, so you can just plug them in and be up and running in no time.
Who buys this type of equipment?
Not everyone has a garden and for hobbyists or enthusiasts, it's perfectly normal to use growing tents and lighting to control a horticultural environment. In fact, depending upon your climate and what you want to grow, having a controllable indoor environment is essential.
What types of things can I grow?
People across the world use these to cultivate tomatoes, chilis, orchids, herbs, and much, much more. Our LED lights are commercial grade and used by horticulturists all over the world.
What kind of shipping times should I expect?
We offer door-to-door shipping for all kits, including next business day delivery free of charge. Kits are delivered in 3 separate plain packages. You can find out more details, including making changes to submitted orders, on ourShipping Policypage.
I can't complete the purchase! What's going on?
At the present time we only offer free shipping within the UK or to Thailand. If you live somewhere else, get in touch and we can help you find quotes.
Can I order customized kits or parts?
Absolutely. We are ready to do that right now - just get in touch and tell us what you need via email or theCustom Orderspage.